Category: Marketing

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CX Story

Beyond Service: Perjalanan Menuju Pengalaman Nasabah yang Bermakna

BCA Life menerima 2 Penghargaan Indonesia Customer Service Award SWA 2025 & Indonesia Customer Experience Award SWA 2025 – Predikat Excellent. Tahun 2025 menjadi tonggak

August 10, 2025 2 Comments

Transformasi CX Bandara: Ketika Kepemimpinan Tegas Menjadi Kunci Perubahan

April 12, 2026 No Comments

CXID x Cekat.AI: “AI, Automation, and Modern Business Communication”

March 1, 2026 No Comments

Customer Experience Transformation: Kenapa Dukungan Top Management Menentukan Keberhasilan CX(Studi Kasus English 1)

February 4, 2026 No Comments

TapTalk Business Talk: Menggali Potensi AI untuk Efisiensi dan Customer Experience

December 18, 2025 No Comments

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